Reference

How We Handle Your Privacy on pandacuan login slot

Your account data and wallet details — including what you share when connecting DANA, OVO, or GoPay — are handled under a clear set of rules you can read here.

DANA, OVO, GoPay data protectedAccount data stored securelyNo data sold to third partiesYou can request your data anytimeContact our support team for privacy queries
pandacuan login slot How We Handle Your Privacy on pandacuan login slot
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply access controls, encryption in transit, and session management practices to keep your account data secure. Our internal policy limits who can view payment details — only the team members who process withdrawals and deposits have access to wallet identifiers like your DANA or GoPay account number. Cookie data is kept at the session level; we do not build long-term behavioural profiles for sale to advertisers.

Data Retention Rules We keep your account and transaction data only for as long as our operational and legal obligations require. Once that period ends, records are deleted or fully anonymised — not archived indefinitely.
Cookie and Session Control Cookies on our platform track your login state and lobby preferences. You can clear or block cookies through your mobile or desktop browser settings; some account features may work differently if cookies are disabled.
Wallet Data Access Limits DANA, OVO, and GoPay details you submit for a transaction are visible only to the payment processing team. That data is not passed to game studios, content providers, or marketing partners.
How to Request Changes To update, correct, or remove data on your account, contact support via live chat or email. Confirm your registered wallet and account name so we can locate your record without delay.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal data we hold on your account, contact our support team directly. We handle privacy requests through the channels below. Requests are reviewed and responded to as quickly as our team can process them — we aim to acknowledge every privacy query without unnecessary delay.

Live Chat Support Open the live chat window from your account dashboard. Our support team is available around the clock to log your privacy request and pass it to the right person.
Email Privacy Request Send your request by email with your registered account name and a clear description of what data action you need — access, correction, or deletion. We confirm receipt promptly.
Wallet Verification Channel For queries specifically about DANA, OVO, or GoPay data tied to past transactions, flag the wallet type and transaction date in your message so our team can locate the record fast.

Your Privacy Questions, Answered Plainly

Below are the questions we hear most often about how we collect and use your data. If yours is not listed here, reach out through live chat or email and our support team will respond directly.

We collect the details you submit at registration — contact information, account credentials, and the wallet ID you use for DANA, OVO, or GoPay deposits and withdrawals. Device and session data is logged automatically when you access our lobby.

No. Wallet identifiers and transaction data are used only to process your deposit or withdrawal. We do not share this information with game studios, advertising partners, or any unrelated third party.

We retain records for the period our operational and legal obligations require. After that window closes, data is deleted or anonymised. We do not hold your information longer than necessary.

Yes. Contact our support team via live chat or email with your registered account name and wallet type. We will review your request and confirm what can be deleted under our current retention obligations.

Cookies keep your login session active and remember your lobby state between visits. You can clear or block them through your browser or mobile device settings, though some account functions may behave differently without them.

This policy applies to all accounts, including those accessed from Indonesia. Data collection and account access depend on applicable local law and eligible regions — if you are in an ineligible area, access may be restricted.